Frequently Asked Questions

Q. What are the Irondale Water System hours of operation ?
A. The Irondale Water System Business Office is open Monday through Friday from 8AM to 5PM.

Q. Who do I contact for water emergencies ?
A. In the event of a water emergency please contact the Irondale Water System at 205-951-1410 during normal business hours. After 5PM, please report your issue to the Irondale Police Department at 205-956-5990.

Q. What would my deposit be ?
A. Your deposit depends on the size of your meter and whether you are renting or owning.

Q. When are bills due ?
A. Irondale Water System bills are due on the 16th of each month.

Q. When are disconnects ?
A. Disconnects can occur anytime after the 17th of the month

Q. What is the number for Jefferson County Sewer?
A. 205-325-5390

Q. Do you take credit cards or debit cards ?
A. We accept Visa, Master Card and Discover Card for payments only.  We do not accept credit cards on new customer deposits.